Pega Developer - Digital Marketing

This position enables EIM of group IT to achieve the following objectives:


  1. Develop the Next Best Action (NBA) solution which aligns and conforms to the EIM/Optus reference architecture and detailed-level solution design
  2. Ensure the delivery of the Next Best Action solution is of high quality and meets Optus’s standards.
  3. Provides technical expertise in diagnosis and resolution of complex technical issues within the NBA platform
  4. Communicate with Solution Designer and Architect to provide answers to questions about various components of the solution.
  5. Develop solutions that ensures component/code inter-dependencies are mitigated and adhere to EIM standards and guidelines.


Key Responsibilities


  • Develop codes/configurations based on high-level solution design & detailed solution designs which meets business requirements and ensuring alignment to EIM architecture, standards and guidelines.
  • Work closely with EIM Solution Designer and Architects to ensure that solutions adhere to the EIM domain architecture standards and guidelines.
  • Accountable for code /configurations for marketing and personalization related applications.
    • Ensure cde /configurations aligns with domain standards.
    • Deliver artefacts such as detailed Slution Design, Implementation Plans and Operations Manuals
    • Slution alignment with overall Optus Information Management, Information Security, Application management and Data governance policies
    • Design and develp unit test cases
    • Executin of unit test cases and providing summary test result.
  • Accountable for the correctness of the code/configurations adhering to solution design and the mapping to the business requirements. 
  • Participating in walkthrough of detailed solution design to operations, peers, vendors and PMs.
  • Review Vendor Test Results
  • Root cause analysis and assist Solution Designer and Architect for providing solution for design defects


Experience and Qualifications


  • 5+ years’ experience in development and managing Work Flows, Class Structure design, User Interface (UI), creating various Flow Actions, Activities, Correspondence rules, Security in the PRPC application.
  • 3+ years hands on experience in using Services and Connectors - SOAP Services, Connect-SOAP, RESTful, File Listeners, Email Listeners, Connect-SQL in PRPC to integrate with external systems.
  • 2+ years’ experience working as a Pega Marketing developer on complex projects including building class structures that maximize code reuse and flexibility.
  • Proficient in using the Construction and debugging tools like Tracer, UI Inspector, SMA and Clipboard.
  • Experience in implementing Agents & defining Report Definition rules
  • Good understanding of Telco CRM solutions

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