Digital Producer

Luminary is committed to being the agency of choice for the brightest minds in digital.

We don’t believe in the typical ‘churn and burn’ that happens in most agencies. When people join us, they’re generally here for the long term. Here are a few reasons why…

  1. We have been externally recognised as one of Australia’s Top 20 workplaces under 100 employees, in the 2018 Best Places to Work Study.
  2. Our flexible work policy - our focus is on people getting the job done, not warming a seat from 9 to 5. You can work from wherever, pretty much whenever.
  3. Our reputation as experts in digital is beyond dispute. Our data-driven approach has underpinned the online success of some of Australia’s most well-known brands.

Digital Producer at Luminary brings together the client's requirements, and the production team's skills, to deliver on what we promised.

We are looking for the kind of person who takes responsibility for getting the result for our clients, and who is driven and conscientious. You need to relish the details and love solving problems.

You will work closely with clients, account managers, and the production team to develop briefs, recommend digital solutions and write documentation.

Essential Skills & Characteristics

Are you able to put a tick against each of these?

  • Excellent written and verbal communication skills
  • At least 2-3 years project management or producer experience in a digital agency
  • Strong customer service and support skills
  • Experience in preparing SOWs and estimates
  • The ability to remain calm under pressure, and maintain a positive attitude at all times
  • A sound understanding of UX concepts and methodologies
  • Previous exposure to agile and waterfall delivery models
  • Experience working with distributed teams
  • An ability to work autonomously and take responsibility for your projects
  • A moderate to high degree of technical knowledge (e.g. the difference from one CMS to another, or the confidence to talk through integration requirements)

Handy Skills & Characteristics

These ones will help you rise above the other applicants but are certainly not mandatory:

  • A background in Development, Information Systems or Computer Science
  • Experience with ITIL or other service delivery frameworks
  • Good knowledge of Information Architecture
  • Experience with sites that meet WCAG 2.0 Level A or AA accessibility

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